Public Housing

Administering Fees, Fines, & Deposits

Learn what charges can & cannot be assessed, how to determine allowable charges, and how to properly assess them.

NOTICE: This course has been updated to include moratoriums on charges, HUD allowed waivers, and use of funds received under the CARES Act.

As a means of lease enforcement and best practices for property management, PHAs often look to other revenue sources, including charges to tenants.

The instructor for this course will review over 15 types of fees, fines, and deposits. Participants will learn what fees, fines, and deposits can be billed and collected; what the PHA should consider in determining various fee structures; what charges cannot be assessed; what charges are limited by State laws; when payment of charges is due; and what information must be included in billings for charges other than rent. Charts will be provided listing security deposits, grace periods for payment of rent, and late charges for each state.

Topics discussed:

  • Fees, fines, and deposits - How they differ from on another

  • Lease requirements for assessing charges

  • Identifying charges that the PHA can cannot assess tenants

  • Factors to consider in determining the amount of tenant charges

  • Federal and State statue limitations on various fines, fees, and deposits

  • When charges are due and collectible

  • As fees are considered adverse actions, applicability of the Grievance Policy

  • What information must be included in tenant bills

This class is great for: Executive Directors, Asset Managers, Property Managers, Resident Leaders, Financial staff, and Leasing & Occupancy staff!

Duration: 1 hour and 49 minutes

SKU: 200612
  • Instructions
  • Material Instructions
  • Course Materials
  • Course Agenda
  • Course Presentation
  • Additional Materials
  • Listing of HUD Websites
  • Section 2
  • 1.1
  • 1.2
  • 1.3
  • Course Survey
  • end of course survey
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever