The GOOD, The BAD, & The INCOMPLETE…How does your Application measure up?THE GOODCompliant with current statutes, regulations and HUD guidanceCompliant with Fair Housing requirementsComprehensive - Asks all questions needed for determining Eligibility & SuitabilityQuestions are written in simple English so that a person with limited comprehension skills knows exactly what information to provideDoes not allow for "not applicable/NA" responsesRequires all adult family members to sign under penalty of perjuryTHE BADLimited information and instructions providedDoes not ask enough questions to capture needed informationAsks prohibited questionsAllows yes and no responses without requiring explanationsUses acronyms or words in the assisted housing industry that a non-housing person may not understandDoes not provide adequate space for handwritten responsesTHE INCOMPLETELacks clear instructionsProvides no information about the application processHas not been reviewed and updated annually to incorporate changes in regulations and statutesDoes not gather language and reasonable accommodation needsAsks vague and generalized questions that complicate the interview processWhen was the last time you updated your application?When was the last tine you updated your application?Participants attending this course will learn how to Create & Update Applications for Admission that protect the agency from discrimination claims and can be used in evictions or other legal actions. They will also learn how to compose questions in simple English to encourage more accurate responses, and what information and instructions are needed in a complete application packet. A sample application form, instructions, and information sheet will be provided as guides for creating a quality application for your Agency.
This class is great for: Executive Directors, Occupancy Staff, Waiting List Management Staff, and Receptionists and Front Desk Staff!
Duration: 1 hour and 11 minutes
SKU: 200116
