Learn Procedures for Processing, Verifying, and Tracking Reasonable Accommodation and Modification Requests
Does your staff know how to
process reasonable accommodation requests?
Are your processes
consistent and
compliant with requirements of the Fair Housing Act and Section 504 of the Rehabilitation Act of 1973?
Does your Agency have an
easy-to-audit paper trail that
documents each step for processing reasonable accommodation requests?
Whether the request is for a live-in aide, an assistance animal, a transfer, a modification, or the numerous other things that may be requested as a reasonable accommodation, the process can be simple when you follow step-by-step procedures. Participants in this course will learn how to properly process requests and how to document each step of the process.
Sample forms and easy-to-maintain tracking logs, which have been
updated to reflect requirements of the most recently released Voluntary Compliance Agreements, will be provided for use in documenting each step of the process.
Topics discussed:
- 504 Coordinators
- Receiving Requests
- Verifying Need and Nexus of Requests
- Denying and Approving Requests
- Providing the Requested Reasonable Accommodation
- Paying for Requested Accommodations and Modifications
- Tracking Status of Requests
- Maintaining Reasonable Accommodation and VAWA Emergency Transfer List(s)
- Required Reporting of Reasonable Modification Requests (Public Housing Program Only)
This class is great for: 504 Coordinators, Occupancy/Recertification Specialists, Leasing Staff, Intake/Application Processing Staff, Property Managers & Maintenance Supervisors!
Duration: 2 hours 51 minutes
SKU: 230726
